Privacy policy

Last Updated: May 5, 2026

At AMAH (amah.sa), we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site, use our services, or make a purchase.

1. Information We Collect

We collect information to provide a seamless shopping experience. This includes:

Directly from You: Name, shipping/billing address, payment information (processed securely), email, and phone number.
Automated Collection: We use cookies and pixels to collect "Usage Data," such as your IP address, browser type, and how you interact with our store.
Third Parties: We receive data from service providers like Shopify and our payment processors to fulfill your orders.

2. How We Use Your Data

We process your information for the following reasons:

Order Fulfillment: Processing payments, arranging shipping, and managing returns.
Customer Support: Responding to your inquiries and improving our services.
Marketing: If you opt-in, we send updates and SMS/email promotions (including abandoned cart reminders).
Security: To detect and prevent fraudulent transactions.

3. SMS & Communication

We value your privacy regarding SMS marketing.

Consent: Your opt-in data for text messaging is strictly used for order updates and marketing offers.
Sharing: We do not share your SMS consent or phone number with third parties, except for our specific messaging partners to operate the program.

4. International Data & PDPL Compliance

As we are based in Saudi Arabia, we comply with the Personal Data Protection Law (PDPL).

Data Storage: While your data may be processed on global servers (via Shopify), we ensure all transfers meet the security standards required by local regulations.
Your Rights: Under the PDPL, you have the right to:
- Access and request a copy of your data.
- Correct inaccurate information.
- Request Deletion of your data.
- Withdraw Consent at any time for marketing communications.

5. Cookies

We use cookies to improve site performance and remember your shopping cart items. You can manage cookie settings in your browser, but note that disabling them may affect your ability to checkout. For a detailed list of Shopify cookies, visit Shopify’s Cookie Policy.

6. Security & Retention

We maintain industry-standard security measures to protect your data. We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.